1Red Casino Privacy Notice

This Privacy Notice describes how 1Red Casino processes information connected with registration, account access, payments, casino activity, verification checks, support communication and safer gambling tools. The casino collects personal data to provide gambling services, protect accounts, confirm identity, process transactions and meet legal obligations.

The platform may process data directly from the player, automatically through technical systems or through third-party providers such as payment processors, verification services and fraud prevention tools. Personal data is handled for defined purposes and stored only where there is an operational, legal or security reason.

Categories of Personal Information

During account use, the platform may collect several categories of information. Registration data is needed to create an account. Verification data is needed to confirm age, identity and payment ownership. Payment data is needed to process deposits, withdrawals and refunds.

Technical data may also be collected when the website is used. This can include IP address, device type, browser settings, operating system, session time, cookie identifiers and approximate location data.

Category

Data Examples

Purpose

Registration data

Name, email, date of birth, phone number

Account creation and age checks

Identity data

Passport, ID card, driving licence

KYC and verification

Address data

Utility bill, bank statement, residential address

Proof of address

Payment data

Transaction history, payment method, wallet data

Deposits and withdrawals

Gameplay data

Bets, bonuses, game history, wins and losses

Account records and responsible gaming

Technical data

IP address, device, browser, cookies

Security and website performance

Support data

Emails, chat logs, complaints

Customer service and disputes

The platform may also collect information connected with account limits, self-exclusion, responsible gaming settings and account restrictions. This data is treated as part of the account safety record.

Purposes of Data Processing

Personal data is processed to operate the casino account and provide access to games, payments, bonuses and support. The platform uses account data to confirm login access, display balances, record transactions and manage bonus eligibility.

Data is also processed for legal and security purposes. This includes age verification, anti-fraud checks, anti-money-laundering controls, duplicate-account detection, payment monitoring, chargeback prevention and responsible gaming enforcement.

In some cases, data may be used to send account messages, service updates, security notifications, bonus information or responsible gambling notices. Marketing communication may depend on consent, account settings and applicable law.

Verification and KYC Processing

The casino may request KYC documents before withdrawals, after registration or when account activity requires additional checks. Verification may include proof of identity, proof of address and proof of payment method ownership.

Accepted documents may include passport, national ID card, driving licence, recent utility bill, bank statement, card image with sensitive digits hidden or e-wallet ownership proof. These documents are used to confirm that the account belongs to the registered person and that the payment method is authorised.

Verification data may be shared with identity-check providers or compliance partners where required. These partners process information only for verification, fraud prevention, legal compliance or payment security.

Cookies, Analytics and Website Data

The platform uses cookies and similar technologies to maintain sessions, remember settings, support cashier functions, analyse website traffic and improve technical performance. Cookies can also help protect the account by detecting unusual login patterns or repeated failed access attempts.

Essential cookies are necessary for account login, security and website operation. Analytics cookies help measure how the website performs. Marketing cookies may be used to evaluate campaigns or personalise offers where permitted.

Players can adjust cookie preferences through browser settings. However, blocking essential cookies may prevent some parts of the platform from working correctly.

Third-Party Data Sharing

1Red Casino may share personal data with service providers that support platform operation. These can include payment processors, banks, e-wallet providers, crypto payment services, game suppliers, verification providers, hosting services, analytics partners, fraud prevention tools and legal advisers.

Personal data may also be disclosed to regulators, courts, law enforcement authorities or other authorised bodies when required by law. The platform may share information to investigate fraud, prevent money laundering, enforce terms and conditions or respond to legal claims.

The casino does not sell personal data as a separate commercial product. Sharing is limited to operational, compliance, security, payment or legal purposes.

Data Retention

Personal data is kept for as long as necessary for the reason it was collected. Account information may be stored while the account remains active. Transaction records, verification documents, responsible gaming records and legal correspondence may need to be stored after account closure.

Retention periods may depend on anti-money-laundering rules, tax requirements, dispute limitation periods, fraud prevention needs and responsible gambling obligations. When data is no longer required, it may be deleted, anonymised or securely archived.

Data Protection Rights

Depending on applicable law, players may have the right to request access to personal data, correction of inaccurate data, deletion of certain information, restriction of processing, portability of data or objection to marketing communication.

These rights are not absolute. The platform may refuse or limit a request where data must be retained for legal compliance, payment records, fraud prevention, responsible gambling enforcement or dispute handling.

Privacy requests can be sent to [email protected]. The platform may require identity verification before completing a request to protect account data from unauthorised disclosure.

Changes to the Privacy Notice

This Privacy Notice may be changed when platform services, legal requirements, payment systems, verification procedures or data-processing practices are updated. The latest version applies from the date of publication.

Continued use of the platform after publication of changes means the updated Privacy Notice applies to account activity from that point forward.